Shipping Policy
At ATHAMMA Collections, we are committed to delivering your jewellery safely, securely, and on time. Every order is carefully inspected and packed to ensure it reaches you in perfect condition.
Order Processing
- All orders are processed within 1–2 business days after successful order confirmation and payment.
- Every jewellery piece undergoes a quality check before being carefully packed for dispatch.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Standard Delivery (India)
- Orders are generally delivered within 5–7 business days, depending on your delivery location.
- Deliveries to remote or rural areas may require additional time based on courier availability.
Order Tracking
Once your order has been dispatched, you will receive your tracking details via SMS, Email, or WhatsApp (where applicable), allowing you to monitor the status of your shipment in real time.
Packaging
Every order from ATHAMMA Collections is packed with great care using secure and protective packaging materials to ensure your jewellery reaches you safely and in excellent condition.
Delivery Delays
While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including:
- Adverse weather conditions
- High order volumes during festive or sale seasons
- Courier or logistics delays
- Natural disasters or transportation disruptions
If your order is delayed, our support team will keep you informed and assist you with the latest shipment updates.
Shipping Charges
Shipping charges, if applicable, are calculated based on your delivery location and order value. Any applicable shipping fee will be clearly displayed during the checkout process before payment.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate when placing your order. ATHAMMA Collections is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
Contact Us
For any questions regarding shipping, delivery, or order status, please feel free to contact us.
ATHAMMA Collections